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Frequently Asked Questions

Gondola

When did the Gondola open?

The Christchurch Gondola officially opened on 24th November 1992

How long is the ride?

On average, the ride takes about 10 minutes although top speed allows us to make the ride time 4 minutes 30 seconds

Tram City Tour

How long does the Tram take?

Approx. 45 to 50 mins for one loop.

How often do the Trams run?

Approximately every 10 minutes in summer and every 15 minutes in winter.

Punting on the Avon

How long is the ride?

Our standard shared ride is 30 minutes; our private ride is 45 minutes

Where does the ride start and finish? Can I disembark at any other stops on the way?

The ride will start at either the Antigua Boatsheds, Worcester Street Bridge, or Mona Vale Homestead depending on which tour option you purchase. The ride will also finish at the same location. There are no options to disembark from the ride any earlier due to health and safety reasons.

Won’t it be cold on the punts in winter?

Winter in Christchurch can be quite chilly, so we have woollen blankets and hot water bottles available to keep our guests warm on board in the colder winter months. We also have umbrellas and waterproof blankets available for guests to keep dry on showery or rainy days.

Botanic Gardens Tour

Where can I join the Botanic Gardens Tour?

Our main departure point is the Botanic Gardens entrance next to the Canterbury Museum, where the tour departs from beside the Peacock Fountain. Tours depart at 11am, 12pm, 1:30pm, 2:30pm and 3:30pm (plus 10am in summer).

We can also pick guests up from outside the Botanic Gardens Visitor Centre (next to Ilex Cafe) but please note this is dependent on seat availability. Pick ups are at 11:30am, 2pm and 3pm (plus 10:30am in summer) if there are seats available on the shuttle.

What flowers can we expect to see on the Botanic Gardens Tour?

There is something to see every season in the Botanic Gardens:

Spring: magnolias, camellias, annual bedding displays, rhododendrons, daffodils, bearded irises, blossom and azaleas
Summer: herbaceous border display, roses, dahlias, begonias, hydrangeas, hostas and annual bedding displays
Autumn: herbaceous border display, hydrangeas and autumn leaf display
Winter: cyclamen, orchids and annual bedding displays

For further information about the plants of the Botanic Gardens please see the Christchurch City Council's Botanic Gardens website.

Christchurch Pass

What does the Christchurch Pass include, and how does it differ to the Grand Tour?

The Christchurch Pass includes tickets for a return Gondola ride, a 30-minute shared Punting tour, a 50-minute Botanic Gardens Tour and an all-day Tram pass. The Christchurch Pass also includes a free return Gondola Shuttle ticket for travel to and from the Gondola (please note our other combo passes do not include Gondola Shuttle tickets).

The Grand Tour is a fully-guided day tour that includes pre-booked entry to our four Christchurch attractions at scheduled times plus complimentary pick up from selected accommodation providers as well as transport between the attractions. Your driver-guide will give you a commentary about the central city sights you see along the way.

Do I have to visit all four attractions in one day?

No, you can choose to visit the attractions over more than one day if you wish to (i.e. you could visit the Tram and Gondola one day, and Punting and the Botanic Gardens Tour on the following day).

Do you have a suggested itinerary for using a Christchurch Pass in one day?

The Christchurch Pass allows you to organise your day so you can visit the attractions in whichever order you would like. A suggested itinerary could include:
9:40am - 10:10am Punting (example time only - bookings essential)
11:00am - 11:55am Botanic Gardens Tour
1:00pm Gondola Shuttle to Gondola
1:30pm - 2:30pm Gondola
2:35pm Gondola Shuttle to city
3:00pm onwards Tram (you can hop on and off with your ticket)

Please note this is a suggested itinerary only. Bookings are essential for Punting: please phone +64 3 366 0337 to schedule a time.

Christchurch Tramway Restaurant

What does the price include?

Our $109 menu package includes a welcome drink, starter, entree, main, dessert and tea or coffee.

How long does the dinner take?

Our 7:00pm and 7:30pm dinner services take approximately 2.5 hours.

Discount vouchers

Can I use a discount voucher or coupon when booking online?

Occasionally we offer promo codes for discounted tickets during specific promotions (such as kids go free at the Gondola for KidsFest or our school holiday Jet specials at Hanmer Springs Attractions). These promo codes are advertised on our website and social media pages and can be used for online purchases.

Please note that all other discount material (including Entertainment Book vouchers, discount vouchers from accommodation providers and discount coupons from travel guides) must be presented when purchasing tickets in person at the attractions in order for the discount to apply. These discounts are not valid for online bookings.