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Gondola

When did the Gondola open?

The Christchurch Gondola officially opened on 24th November 1992

How long is the ride?

On average, the ride takes about 10 minutes although top speed allows us to make the ride time 4 minutes 30 seconds

Is the Gondola wheelchair accessible?

Our base station is wheelchair accessible and one wheelchair is available for guests to borrow from reception. Our cabins are wheelchair accessible for manual wheelchairs no wider than 600mm due to the cabin doorway width. An elevator is available at the summit station for wheelchair-bound guests to access the café & observatory and functions space levels. Please note that the Time Tunnel is not wheelchair accessible.

Tram City Tour

How long does the Tram take?

Approx. 45 to 50 mins for one loop.

How often do the Trams run?

Approximately every 10 minutes in summer and every 15 minutes in winter.

Is the Tram wheelchair accessible?

Several of our Trams are able to accommodate manual wheelchairs on board using the wheelchair hoist located in Cathedral Junction (please note that motorised wheelchairs are too heavy for the hoist to lift). We recommend phoning ahead on the day on 03 366 7830 to check whether wheelchair accessible trams are operating and what time they will be departing from Cathedral Junction.

Punting on the Avon

How long is the ride?

Our standard shared ride is 30 minutes; our private ride is 45 minutes

Where does the ride start and finish? Can I disembark at any other stops on the way?

The ride will start at either the Antigua Boat Sheds or Worcester Bridge depending on which tour option you purchase. The Antigua Boat Sheds ride will finish at the same location and the Worcester Bridge ride will end at Victoria Square. There are no options to disembark from the ride any earlier due to health and safety reasons.

Won’t it be cold on the punts in winter?

Winter in Christchurch can be quite chilly, so we have woollen blankets available at both sites and hot water bottles available at the Antigua Boat Sheds site to keep our guests warm on board in the colder winter months. We also have umbrellas and waterproof blankets available for guests to keep dry on showery or rainy days.

Is Punting on the Avon wheelchair accessible?

Unfortunately Punting on the Avon is not wheelchair accessible. For guests who are able to step out of their chair, our Antigua Boat Sheds and Worcester Bridge landings are accessible by wheelchair for guests to then step out of their chairs to take a seat on board the punts. Parties that include a wheelchair-bound guest are also welcome to lift the chair in and out of the punt if they wish to. Please contact our staff on 03 366 0337 for further details.

Botanic Gardens Tour

Where can I join the Botanic Gardens Tour?

Our main departure point is the Botanic Gardens entrance next to the Canterbury Museum, where the tour departs from beside the Peacock Fountain. Tours depart at 11am, 12pm, 1:30pm, 2:30pm and 3:30pm (plus 10am in summer).

We can also pick guests up from outside the Botanic Gardens Visitor Centre (next to Ilex Cafe) but please note this is dependent on seat availability. Pick ups are at 11:30am, 2pm and 3pm (plus 10:30am in summer) if there are seats available on the shuttle.

What flowers can we expect to see on the Botanic Gardens Tour?

There is something to see every season in the Botanic Gardens:

Spring: magnolias, camellias, annual bedding displays, rhododendrons, daffodils, bearded irises, blossom and azaleas
Summer: herbaceous border display, roses, dahlias, begonias, hydrangeas, hostas and annual bedding displays
Autumn: herbaceous border display, hydrangeas and autumn leaf display
Winter: cyclamen, orchids and annual bedding displays

For further information about the plants of the Botanic Gardens please see the Christchurch City Council's Botanic Gardens website.

Is the Botanic Gardens Tour wheelchair accessible?

We have a wheelchair accessible trailer available on request: this can accommodate up to two wheelchairs at one time. Please note that the wheelchair trailer must be requested at least 48 hours in advance by phoning 03 366 7830.

Christchurch Pass

What does the Christchurch Pass include, and how does it differ to the Grand Tour?

The Christchurch Pass includes tickets for a return Gondola ride, a 30-minute shared Punting tour, a 50-minute Botanic Gardens Tour and an all-day Tram pass. The Christchurch Pass also includes a free return Gondola Shuttle ticket for travel to and from the Gondola (please note our other combo passes do not include Gondola Shuttle tickets).

The Grand Tour is a fully-guided day tour that includes pre-booked entry to our four Christchurch attractions at scheduled times plus complimentary pick up from selected accommodation providers as well as transport between the attractions. Your driver-guide will give you a commentary about the central city sights you see along the way.

Do I have to visit all four attractions in one day?

No, you can choose to visit the attractions over more than one day if you wish to (i.e. you could visit the Tram and Gondola one day, and Punting and the Botanic Gardens Tour on the following day).

Do you have a suggested itinerary for using a Christchurch Pass in one day?

The Christchurch Pass allows you to organise your day so you can visit the attractions in whichever order you would like. A suggested itinerary could include:
9:40am - 10:10am Punting (example time only - bookings essential)
11:00am - 11:55am Botanic Gardens Tour
1:00pm Gondola Shuttle to Gondola
1:30pm - 2:30pm Gondola
2:35pm Gondola Shuttle to city
3:00pm onwards Tram (you can hop on and off with your ticket)

Please note this is a suggested itinerary only. Bookings are essential for Punting: please phone +64 3 366 0337 to schedule a time.

Christchurch Tramway Restaurant

What does the price include?

Our $109 menu package includes a welcome drink, starter, entree, main, dessert and tea or coffee.

How long does the dinner take?

Our 7:00pm and 7:30pm dinner services take approximately 2.5 hours. The Tramway Restaurant usually completes 2-3 circuits of our 4 kilometre tram route during this time.

Is the Tramway Restaurant wheelchair accessible?

Unfortunately the Tramway Restaurant is not wheelchair accessible. For guests who are able to step out of their chair, our staff can use the wheelchair hoist in Cathedral Junction to lift manual wheelchairs up to the entrance of the tram so that guests can walk the 3-4 metre distance to a nearby table. Please phone our staff on 03 366 7830 in advance for us to organise a table near the entrance and to have the wheelchair hoist ready to operate.

Discount vouchers

Can I use a discount voucher or coupon when booking online?

Occasionally we offer promo codes for discounted tickets during specific promotions (such as kids go free at the Gondola for KidsFest or our school holiday Jet specials at Hanmer Springs Attractions). These promo codes are advertised on our website and social media pages and can be used for online purchases.

Please note that all other discount material (including Entertainment Book vouchers, discount vouchers from accommodation providers and discount coupons from travel guides) must be presented when purchasing tickets in person at the attractions in order for the discount to apply. These discounts are not valid for online bookings.